FAQs

Frequently asked questions

How long does delivery take?

8 to 11 business days, anywhere in South Africa. We bring each order in specifically for you rather than holding warehouse stock, which is why it's longer than a big retailer — and why we tell you up front.

What does shipping cost?

R99 flat rate anywhere in South Africa, and free on orders over R400. Two cables gets you there.

Do you ship outside South Africa?

Not at the moment.

Will the case fit my phone?

Our cases fit the iPhone 16 and iPhone 16 Pro. These are two different sizes and the cases are not interchangeable, so please check your exact model before ordering. You'll find it under Settings → General → About on your phone.

They do not fit the iPhone 16 Plus or 16 Pro Max.

Will the cable work with my device?

It's USB-C to USB-C, so it works with iPhone 15, 16 and 17 series, iPad Pro and Air, Samsung Galaxy, Google Pixel, Nintendo Switch, MacBook Air and essentially any USB-C device. It won't work with older Lightning iPhones or micro-USB devices.

How fast does the cable charge?

Up to 60W with Power Delivery — enough for phones, tablets and most USB-C laptops. Data transfers at 480 Mbps, which is fine for file sync and tethering but not for video output or high-speed drives.

What colours are available?

Cables come in blue, pink and purple. Cases come in burgundy and purple.

How do I track my order?

Once Aramex collects your parcel we email you a tracking number. If it's been more than 11 business days and nothing has arrived, email us and we'll chase it.